While spending time in the Cayman Islands, I had a situation with my flight that I couldn’t sort out online, so I visited the local office in Southwest Airlines George Town Office in Cayman Islands. I wasn’t sure how it would go, but the moment I walked in, the staff made me feel at ease. They were calm, polite, and took the time to understand my issue without rushing. They offered clear answers and helped me find the best solution for my travel plans. Having that kind of personal support really made a difference and took away a lot of the stress I was feeling.